Choose the nightclub, the service and the date… Then just click the bottom BOOK NOW and follow the steps until you complete the online payment and get your confirmation by email.
We have different options to book in any of our locations:

• Open Bar – Domestic drinks included from 10:30 pm to 3:30 am
• Bottle Service – Includes covers and a minimum spend on drinks at any of our Nightclubs.
• Madness Tour – Open bar at 3 different nightclubs the same night (Check our weekly itinerary)
• Party Pack – Rise up Partyholics! Save money and have fun. The 3 nights of party with Open Bar at a different nightclub at the best price.

Prices and conditions may vary at each nightclub, date and location. Buying online you can save up to 30% off from the regular door ticket price. Our e-Commerce website is the OFFICIAL site to get access to all our venues since Grupo Mandala owns every nightclub listed on this site. There’s no risk involved purchasing through our website.

You can pay your tickets online with a credit or debit card. If you are using a debit card, make sure you know your daily withdrawal limit.

IMPORTANT: You must present the credit card at the door in order to validate your reservation.

Immediately! Once you complete your online reservation you will get an email with your e-ticket or confirmation. The day of your reservation all you need to do is to show that email with your ID and the credit card used to book at nightclubs´ door starting at 9 PM. Your e-ticket will be validated and you will receive an Open Bar bracelet, your VIP Table Reservation credit or your Party Pack booklet, depending on what you reserved.

If you already checked your spam folder and definitely have not receive your e-ticket please write us to bookings@mandalatickets.com.

1. E ticket printed or displayed on your smartphone (it includes a confirmation number and date of the event). 2. Cardholder/ reservation holder ID (original) 3. Credit card used to book (original).

In case that you have a pending charge is because your bank may put a hold on your credit card even if your order didn’t go through. Please contact us to bookings@mandalatickets.com to confirm if the order was completed or not.

No. Only the reservation holder can pick up the tickets by showing a valid photo ID and the credit card used to book.

If you want to take advantage of the reduced online prices by using a credit card that is not under your name, it is possible! The credit card holder needs to fill in an authorization form and send us a copy/photo of her/his ID and the card used to book.

1. Please make sure the information on the purchase screen matches that associated with the credit card account. 2. For any assistance please send us an email to bookings@mandalatickets.com, ask for a chat inquiry directly on our site or give us a call +52 (998) 883333 ext 115.

Ticket prices may increase as the event draws near, for the best possible price we encourage purchasing tickets as far in advance as you can. Our site is the best way to know about our upcoming Events and get the best deals.

It is against our policy to resell any of our tickets, packages or tickets for table reservation. Every transaction is managed directly by us. In case of any abuse or irregularity detected the purchase will be canceled.

No, your tickets are only valid for the dates of your purchase. However, you can request a change of date with 48 hours’ notice before the date of the event.

Changes of date applies with 48 hours in advance to the original date reserved. Extra charges may apply. For a change of name, it is required to fill in an authorization form and email it back with a copy/photo of the ID and credit card of the reservation holder. You must request any change in your online reservation by email with 48 hours in advance to bookings@mandalatickets.com

Cancellations must be requested via email to bookings@mandalatickets.com at least 48 hours prior to the date of the event/service reserved.

• Cancellations requested at least 48 hours prior to the event will have a total refund, with exception of the bank´s commission (2.56% of the total amount paid online)
• Cancellations requested with less than 48 hours prior to the event, will have a 50% charge of the total amount paid online.
• Cancellations requested after the date of the event will have a 100% charge of the total amount paid online.

An Open Bar tickets gives you the access to the venue plus unlimited domestic drinks from a selected spirits list (Domestic Rum, Tequila, Vodka, Draft Beer, Classic Cocktails and Juices). Does not include top shelf brands, neither bottled/canned items. Generally, the open bar is valid from 10:30 pm to 3:30 am unless otherwise be indicated in your coupon.

When you book a table through MandalaTickets.com you get: - Access to the nightclub (each table has a specific number of covers included, extra guests will be required to purchase extra covers). - Table* in the zone reserved. - The total price you paid is credited to buy bottles or individual drinks from the menu. *Grupo Mandala reserves the right to release your table for resale if you have not arrived by 12:30 am on the night of the event. **Tips are not included but are under our client’s discretion.

This is the best nightclub crawl in Cancun and Playa del Carmen! Your Madness Tour ticket includes you access to 3 nightclubs in one night with open bar included! The Madness Tour changes it itinerary daily (please check here) and starts at 9 pm.

This Party Pack is valid for Cancun nightclubs and includes a booklet with:

• 3 Open Bar tickets to choose between the following nightclubs:
  • Ticket 1: The City or Mandala Beach Night
  • Ticket 2: Mandala or Palazzo or Dady’O
  • Ticket 3: Mandala or Palazzo or Dady’O
• 1 Cover for Mandala
• 1 Cover for Dady’O
• 1 Cover for Mandala Beach Day (beach lounge chair)
• 1 Dinner at Señor Frogs (Valid from 9 to 10 pm. Special Menu. Drinks are not included)
• 1 Special girft
• Restaurant Discounts

*The first day of party (date reserved), pick up your booklet at the Party Pack booth located outside Mandala Cancun.
*You have one week to use all the coupons.

Not really, but you can convert your 3 Nights Party Pack into a 4 or 5 nights of party with open bar!

• The Cover for Mandala can be converted into an Open Bar by paying at door $40 USD to be used at Mandala or Palazzo or Dady’O or paying $45 USD for The City or Mandala Beach Night.
• The Cover for Dady’O can be converted into an Open Bar by paying at door $40 USD to be used at Mandala or Palazzo or Dady’O or paying $20 USD for La Vaquita.
• The Cover for Mandala Beach Day (beach lounge chair) can be upgraded to a pool bed by paying $150 USD.

In the purchase of 8 or more Open Bars or a VIP Bottle Service reservation, we provide one way transportation (Hotel – Nightclub)*. Transportation is only valid if your hotel is located in Cancun’s Hotel Zone.
To coordinate your transportation, please send an email to bookings@mandalatickets.com. On the contrary, this service won’t be guaranteed.
If your purchase does not meet the minimum required to include transportation, you do not need to worry about it, the public bus service runs 24/7 every day, making it easy to go back and forthwith in Cancun’s Hotel Zone. Also taxis are available 24 hours a day.
*For Mandala Beach day time and nightclubs in Playa del Carmen and Puerto Vallarta, transportation is not included.

• Mandala: Upscale-Casual
• Palazzo: Upscale-Casual
• The City: Casual. Informal is allowed only on Foam Party.
• Dady’O: Strictly Upscale-Casual
• MB (Night Party): Dress to Impress. Fancy Swimwear is allowed on Pool Party.
• La Vaquita: Informal. Anything goes.
• La Santa: Strictly Upscale-Casual (dress to impress)
• Sky: Upscale-Casual
• Abolengo: Upscale-Casual

CANCUN

• Mandala 10:00 p.m. Daily
• The City 10:00 p.m. Friday
• Mandala Beach Club Pool Party 10:30 p.m. Tuesday
• Dady'O Cancun 10:30 p.m. Thursday, Friday & Saturday
• Palazzo Cancun 10:30 p.m. Wednesday, Saturday
• La Vaquita Cancun 10:30 p.m. Daily –except Tuessdays-.

PLAYA DEL CARMEN

• Mandala Playa del Carmen 10:30 p.m. Daily
• Palazzo Playa del Carmen 10:30 p.m. Thursday, Friday & Saturday
• Vaquita Playa del Carmen 10:00 p.m. Daily
• Abolengo Playa del Carmen 08:00 p.m. Daily

VALLARTA

• Mandala Puerto Vallarta 10:30 p.m. Daily
• La Santa Puerto Vallarta 10:30 p.m. Thursday, Friday & Saturday
• Sky Puerto Vallarta 10:30 p.m. Saturday
• La Vaquita Puerto Vallarta 10:30 p.m. Daily

Please email us to bookings@mandalatickets.com with your contact information.

Please send us an email to bookings@mandalatickets.com, ask for a chat inquiry directly on our site or give us a call +52 (998) 883333 ext 115.