MandalaTickets.com Privacy Policy

We are committed to protecting our customers' privacy, and we want to be transparent about our information gathering practices. Please carefully review this notice, which outlines our privacy policy.

To process your order, we require certain personal information, including your name, email address, delivery address, credit/debit card number, security code, and expiry date. We will only collect information that you provide to us knowingly and explicitly. We strive to maintain accurate and up-to-date information, and if you notice any inaccuracies, please contact our customer care department, and we will promptly correct them.

Furthermore, we analyze the products you purchase and your browsing behavior on our site to offer you personalized information about products and services that may interest you. This information allows us to enhance your browsing experience by displaying relevant and captivating content related to the products and offers available.

We collect information about our customers through server logs, cookies, order forms, and competitions. A cookie is a small file that your web browser stores on your computer's hard disk for record-keeping purposes. The information collected through cookies can identify you unless you modify your browser settings. Please refer to our cookie policy for more detailed information about the use of cookies on this website. It is important to note that cookies do not store any credit/debit card information or password details.

We collaborate with business and technical partners with whom we share data to fulfill orders, process credit and debit card payments, and provide various services, including fraud protection measures. These partners are legally bound by Data Protection agreements and must handle personal information in accordance with this privacy policy.

You should be aware that if we receive a request from the police or any other regulatory authority conducting an investigation into suspected illegal activities, we are obligated to provide your personal information.

In the event of a sale or purchase of our business or assets, we may disclose your personal data to the prospective buyer or seller of such business or assets.

We operate an opt-in mailing system, which gives you the choice of receiving marketing information from us. You can unsubscribe from our mailing list by replying to the "unsubscribe" link in promotional emails. Your preference to receive promotional emails from websites owned by MandalaTickets.com will be recorded during registration and as part of the sales process. You have the flexibility to unsubscribe from these emails at any time.

It is important for you to protect your password and your computer from unauthorized access. Ensure that you log out when you finish using a shared computer.

We take the issue of internet fraud very seriously. With the rise in fraudulent credit card transactions, we implement thorough checks for all orders using the information provided. There is a possibility that we may contact you for additional security verification, and we kindly request your cooperation in completing these checks. We have a zero-tolerance policy for fraudulent transactions, and we will report such incidents to the relevant authorities.