We are committed to protecting the privacy of our customers and want to be transparent about our information collection practices. Please carefully review this notice that describes our privacy policy.
1. Personal Information Collected
To process your ticket purchase, we need certain personal information, such as your name, email address, phone number, delivery address, credit/debit card number, security code and expiration date. We will only collect information that you knowingly and explicitly provide to us. We strive to keep information accurate and up-to-date, and if you find any inaccuracies, please contact our customer service department so we can quickly correct them.
2. Use of Information
We analyze the products you purchase and your browsing behavior on our website to offer you personalized information about events and services that may interest you. This information allows us to improve your shopping experience by showing you relevant content and offers related to available events.
3. Data Collection
We collect information about our customers through server logs, cookies, order forms and surveys. A cookie is a small file that your web browser stores on your computer's hard drive for record-keeping purposes. The information collected through cookies can identify you unless you change your browser settings.
4. Cookies Policy
This website uses cookies to improve user experience and to facilitate the use of certain functions. We use the following types of cookies:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled on our systems. They are set in response to actions taken by you, such as setting your privacy preferences, logging in or filling out forms.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
Functional Cookies
These cookies allow the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used by these companies to build a profile of your interests and show you relevant ads on other sites.
You can manage your cookie preferences through your browser settings. For more information on how to disable cookies, consult the help section of your browser.
5. Data Sharing
We collaborate with business and technical partners with whom we share data to fulfill orders, process credit and debit card payments, and provide various services, including fraud protection measures. These partners are legally bound by data protection agreements and must handle personal information in accordance with this privacy policy.
6. Disclosure of Information
If we receive a request from the police or other regulatory authority investigating suspected illegal activities, we are required to provide your personal information. In the event of a sale or purchase of our business or assets, we may disclose your personal data to the potential buyer or seller of such business or assets.
7. Marketing Communications
We operate an opt-in email system, giving you the option to receive marketing information about events and promotions. You can unsubscribe from our mailing list by responding to the "unsubscribe" link in promotional emails. Your preference to receive promotional emails will be recorded during the registration process and as part of the sales process. You have the flexibility to unsubscribe from these emails at any time.
8. Information Security
It is important that you protect your password and your computer from unauthorized access. Be sure to log out when you finish using a shared computer.
9. Fraud Protection Measures
We take the risk of Internet fraud very seriously. Given the increase in fraudulent credit card transactions, we perform extensive verifications on all orders using the information provided. We may contact you for additional security checks, and we kindly ask for your cooperation in completing these checks. We have a zero-tolerance policy for fraudulent transactions and report such incidents to the appropriate authorities.
10. User Rights
You have the right to access, rectify, cancel and oppose the processing of your personal data. To exercise these rights, please contact our customer service department.
11. Data Conservation
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
12. International Transfers
Your personal data may be transferred to and processed in other countries where our partners operate. We ensure that such transfers comply with applicable data protection laws and appropriate security measures are implemented.
13. Privacy Notice Updates
We reserve the right to update this privacy notice at any time. Any changes will be posted on this page, and we will notify you of any significant changes through our usual communication channels.
14. Contact
If you have any questions or concerns about our privacy policy, please contact our customer service department at reservations@mandalaticket.com?
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